Senior Associate - Accounts Payables (SAP)

Location: Kingston, St. Andrew Parish, Jamaica. Training and work must be performed onsite at the Red Hills Road site, with flexible availability for weekdays, weekends, public holidays, and assigned shifts.

Company

hirify.global provides AI, automation, cloud engineering, advanced analytics, and business process services for global brands.

What you will do

• Process invoices, payment requests, non-PO invoices, pre-approved invoices, and pre-coded invoices in SAP.
• Handle vendor correspondence, payment inquiries, customer refunds, and internal or external account-status requests.
• Investigate and resolve invoice-processing issues, posting errors, omissions, and account discrepancies.
• Reconcile accounts, vendor statements, and process data for completeness and accuracy.
• Prepare cash disbursement forecasts, audit packages, accounting records, and reports.
• Support process improvement and transformation initiatives while maintaining accurate documentation.

Requirements

• Post-secondary education such as CAT/ACCA, a diploma, or an associate degree, plus 1–3 years of related experience.
• Experience in accounts payable or accounts receivable, with knowledge of bookkeeping and accounts payable principles.
• Hands-on experience with SAP or other ERP software and Microsoft Office, including Outlook, Word, and Excel.
• English language qualification required: at least 3–4 CXC/GCE/City and Guilds subjects including English Language, or a U.S. high school diploma or GED.
• Valid government-issued ID, TRN, and NIS card required; candidates must pass a criminal background check and drug test when required.
• Strong accuracy, attention to detail, analytical and problem-solving skills, communication ability, organization, multitasking, and customer-service orientation.

Nice to have

• At least one year of BPO or customer service experience.
• Experience with CRM applications and process improvement or transformation projects.
• Typing speed above 30 WPM with 80% accuracy and experience troubleshooting technical issues.

Culture & Benefits

• Full-time employment with flexible availability across assigned shifts.
• Opportunity to support high-volume customer interactions across voice and chat channels.
• Work in an environment combining human expertise with artificial intelligence and business process technology.