Operations Service Analyst (Logistics)

Location: Onsite in Istanbul, Turkey

Company

hirify.global is a global express transportation company delivering transportation and business solutions across more than 220 countries and territories.

What you will do

• Collect, organize, and provide daily service and operational updates to district management.
• Assemble performance data, maintain key indicators, and support root cause analysis.
• Gather and prepare responses to requests from corporate, regional, and district teams.
• Create and modify databases that support operational decisions by engineers and specialists.
• Analyze, trend, and present operational data to managers and district management.
• Support process improvement, automation initiatives, QATs, special projects, DCRT, and CSM activities.

Requirements

• Specialist knowledge of processes and procedures across operational departments.
• Accuracy and attention to detail.
• Problem-solving skills.
• Influencing and persuasion skills.
• Strong written and verbal communication skills.
• Interpersonal and cross-functional collaboration skills.

Culture & Benefits

• Regular full-time employment with a scheduled workload of 45 hours per week.
• People-first culture based on the People-Service-Profit philosophy.
• Growth opportunities and an environment that encourages innovation and high-quality service.
• Commitment to equal opportunity, diversity, equity, and inclusion.