Invoice Adjustment (Billing & Dispute Management)

Location: Rua Lionesa, Leça do Balio, Porto 4465-671, Portugal. Hybrid working model with 2 days from home and 3 days in the office.

hirify.global is a global express transportation company connecting more than 220 countries and territories through transportation and business solutions.

What you will do

• Receive and review supporting details for invoice adjustments.
• Validate credit-note calculations, approvals, and authorization in line with the hirify.global approval matrix.
• Process invoice adjustments in hirify.global systems using the correct credit code and reason.
• Maintain accurate adjustment records to support reconciliation and audit trails.
• Record recurring billing issues and contribute to process improvements.

Requirements

• Background in finance is advantageous.
• Mandatory experience with Excel.
• Business-level English communication skills required.
• Strong attention to detail, customer orientation, problem-solving, and analytical skills.
• Willingness to learn, work beyond existing areas of expertise, and suggest improvements.

Nice to have

• German, French, Italian, or Spanish at B2 level.
• Experience working with third-party auditors or customer portals.
• Experience in an international environment or similar role.

Culture & Benefits

• Attractive compensation package.
• Optional health insurance for the employee and family members.
• Life insurance and pension fund for positions with a permanent contract.
• Training, on-the-job learning, extensive learning resources, and tuition assistance for eligible permanent-contract positions.
• Employee assistance program, reduced-rate shipping, and career development opportunities.
• Monday-to-Friday daily shift.

Hiring process

• Submit a CV in English through the online application.
• Successful candidates are invited to an interview after the online phase.