Brand Protection Specialist (Amazon)

Location: Hybrid position requiring onsite work 2–3 days per week in one of these metro areas: San Jose, Irvine, Camas, Dallas, Doral, New York City Metro, or Toronto. Up to approximately 20% travel is required.

Annual base salary: $75,000–$155,000, depending on location and experience.

Company

hirify.global designs technology products that connect people to the digital experiences they use every day.

What you will do

• Monitor MAP compliance and average selling prices across retail channels, investigate price degradation, and enforce policy violations.
• Track Lost Featured Offer metrics on Amazon and analyze the causes of offer loss.
• Conduct test buys, track serial numbers, and map grey-market and unauthorized product flows.
• Partner with Legal, Sales, Supply Chain, marketing, Amazon account teams, and external vendors to protect marketplace integrity.
• Analyze returns, customer reviews, Voice of the Customer insights, defect data, and pricing elasticity to identify product and marketplace issues.
• Improve Product Detail Page and A+ content to align customer expectations and reduce returns.

Requirements

• Experience with brand protection projects, preferably in a multinational technology company.
• Ability to extract, clean, manipulate, and interpret fragmented data from Amazon Vendor/Seller Central, third-party tools, and internal ERP systems.
• Strong analytical, problem-solving, communication, presentation, project management, and cross-functional collaboration skills.
• Advanced Excel proficiency, including VLOOKUPs, Pivot Tables, and advanced formulas.
• Experience with data visualization tools such as Tableau and Power BI.
• Ability to work onsite 2–3 days per week in an approved metro area and travel up to approximately 20%.

Nice to have

• Direct experience with Amazon Brand Registry.
• Experience with online brand protection agencies, tools, platforms, external data vendors, and agency partners.
• Knowledge of brand protection best practices and proficiency with Google Suite.
• Experience using AI and other innovative technologies for presentations.

Culture & Benefits

• Flexible hybrid work model combining onsite and remote work according to role and team needs.
• Medical, dental, vision, disability, life insurance, and health savings or flexible spending account options.
• 401(k) plans, employee share purchase program, paid time off, paid holidays, and paid parental leave.
• Tuition reimbursement, commuter benefits, wellness programs, legal plan access, and employee product discounts.
• Inclusive environment focused on collaboration, equality, wellbeing, and environmental responsibility.