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1 месяц назад

Program Manager, Human Data Operations (AI Safety)

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Program Manager, Human Data Operations (AI Safety): Leading end-to-end delivery of AI safety, evaluation, human data, annotation, QA, and red teaming programs for AI company clients with an accent on staffing, quality management, stakeholder communication, and operational scalability. Focus on coordinating distributed expert workflows, building auditable human-data systems, and solving complex delivery, capacity, and cross-functional alignment challenges.

Location: Remote in Utah, United States

Company

hirify.global builds infrastructure for safe, aligned, trustworthy, and emotionally intelligent AI systems using behavioral science and human-centered design.

What you will do

  • Own client programs from contract handoff and intake through staffing, execution, quality review, reporting, and customer sign-off.
  • Build and coordinate distributed project pods of experts, annotators, reviewers, red teamers, QA personnel, researchers, engineers, and data scientists.
  • Establish project plans, staffing models, timelines, communication cadences, risk mitigation plans, and delivery milestones.
  • Manage customer expectations, executive stakeholder communication, status reviews, and customer-facing reporting.
  • Define quality standards and build scalable systems that improve project visibility, throughput, auditability, and operational efficiency.
  • Translate customer and frontline delivery requirements into executable plans and systemic operational improvements.

Requirements

  • 5+ years of experience in program management, project delivery, operations leadership, or a related field.
  • Experience managing large-scale human data, annotation, evaluation, trust and safety, research operations, or expert-driven workflows.
  • Experience leading distributed teams of contractors, reviewers, annotators, experts, or QA personnel.
  • Experience managing customer-facing programs with executive stakeholders.
  • Experience working in startup or high-growth environments.
  • Must be based in Utah for this remote role.

Nice to have

  • PMP, PgMP, CAPM, Agile, Scrum, Lean, or equivalent project management certification.
  • Experience with AI safety, LLM evaluation, red teaming, human-in-the-loop systems, or trust and safety operations.
  • Experience building scalable operational systems and quality management processes.

Culture & Benefits

  • Hands-on individual contributor role with an opportunity to shape how program management scales.
  • Cross-functional collaboration across Human Data, QA, Engineering, AI/ML, Product, Research, Sales, and Customer Success.
  • Focus on operational excellence, systems thinking, quality, clarity, and auditability.
  • Work on high-stakes AI safety, evaluation, and trust and safety programs.

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