Manager, Analytics & Strategy (GTM Analytics)

Location: Remote across the Americas (North, Central and South America)

Base salary: US$174,200–US$261,300 for the United States or CA$174,200–CA$261,300 for Canada, plus equity and bonus opportunities.

Company

Zapier builds automation products that make work more efficient, creative, and human.

What you will do

• Lead the GTM Analytics team and manage analysts embedded with Marketing, Sales, and Support/Customer Operations.
• Build an operating model for analytics intake, prioritization, quality assurance, stakeholder communication, and recurring business reviews.
• Guide funnel reporting, campaign performance analysis, sales and support analytics, forecasting, segmentation, attribution, and executive readouts.
• Partner with GTM leaders to clarify ambiguous questions and turn analysis into concrete business decisions.
• Review SQL, dashboards, metric definitions, data caveats, and analytical narratives to maintain a high quality bar.
• Turn recurring requests into governed dashboards, metric documentation, AI primitives, self-service workflows, and model improvement requests.

Requirements

• 6+ years of experience in analytics, finance, revenue operations, marketing analytics, sales analytics, business operations, investment banking, or a related field.
• At least 3 years managing analysts or analytics-adjacent teams while remaining hands-on with SQL, dashboards, and analytical problem-solving.
• Strong GTM analytics expertise across funnels, pipeline, bookings or ARR, campaign performance, sales productivity, support performance, forecasting, attribution, segmentation, or lifecycle analytics.
• Strong SQL, statistical reasoning, and analytical judgment, including confidence intervals, incrementality, cohorting, regression, forecasting, and experiment readouts.
• Ability to establish QA standards, align stakeholders on source-of-truth metrics, and communicate recommendations clearly under time pressure.
• Experience collaborating across analysts, data engineers, Data Science, Finance, Marketing, Sales, and Customer Operations.

Nice to have

• Background in investment banking, finance, FP&A, revenue analytics, or another high-intensity analytical environment.
• Experience using AI tools to accelerate analysis, QA SQL, create documentation, and prototype governed workflows.

Culture & Benefits

• Remote work across the Americas.
• Transparent, competitive, and equitable compensation practices.
• Equity and bonus opportunities.
• AI tools are encouraged during the application process, with guidance on appropriate use.
• Inclusive hiring practices focus on skills and experience rather than educational requirements; resumes and CVs are optional.
• Regular application status updates, with an aim to provide an update at least every seven days.

Hiring process

• Complete in-depth application questions covering experience and skills; resumes and CVs are optional.
• Provide recent educational experience during the background check if an offer is made.
• The anticipated application window is 30 days from the posting date, subject to change.