Live Event Ticket Purchasing Specialist

Location: On-site at the Buckhead office in Atlanta, Georgia, United States

Company

hirify.global is a private-equity-backed technology company providing B2B marketplace and SaaS platforms for live event ticket distribution, sales, and fulfillment.

What you will do

• Manage assigned orders requiring replacement ticket inventory from identification through resolution.
• Research primary and secondary marketplaces and identify suitable replacement tickets.
• Purchase approved inventory within established guidelines, approval thresholds, and procedures.
• Evaluate comparable seats and upgrades based on sections, rows, quantities, ticket attributes, restrictions, and event-specific factors.
• Balance customer experience, seat quality, fulfillment risk, speed, and replacement cost.
• Coordinate with the Manager and Operations teams, document purchases, and escalate complex or high-risk orders.

Requirements

• Experience in the live-event ticketing industry.
• Familiarity with Ticketmaster, AXS, SeatGeek, StubHub, Vivid Seats, or similar marketplaces.
• Strong understanding of venue seating, ticket attributes, seating configurations, pricing, and changing inventory value.
• Ability to make quick, financially responsible decisions and manage multiple time-sensitive orders.
• Strong attention to detail, problem-solving, communication, and organizational skills.
• Ability and willingness to work on-site at the Buckhead office in Atlanta, Georgia.

Nice to have

• Prior experience purchasing ticket inventory for a ticket broker, marketplace, reseller, sports or entertainment organization, or similar ticketing business.

Culture & Benefits

• Fast-paced, high-volume, decision-oriented in-office environment.
• Close collaboration with management and cross-functional Operations teams.
• Focus on accurate fulfillment, customer experience, and responsible cost management.
• Equal employment opportunity workplace.