Financial Relationship Banker (Grandville, MI)

Location: Grandville, MI, United States; office-based

Company

hirify.global provides branch banking services for consumer and business customers.

What you will do

• Retain and grow consumer and business customer relationships by identifying financial goals and recommending suitable deposit, loan, and banking products.
• Provide customer service and resolve customer issues effectively.
• Generate relationship growth through appointments, referrals, customer follow-up, and internal and external partnerships.
• Educate customers about online, mobile, and ATM banking technology.
• Maintain knowledge of products, services, technology, policies, and procedures.
• Follow operational, security, risk, and regulatory requirements.

Requirements

• High school diploma or GED.
• At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, business-to-business sales, or a comparable military administration role.
• Fingerprinting and additional background checks are required under NMLS regulations.
• Must currently be authorized to work full-time in the United States.

Nice to have

• Bachelor's degree and at least one year of relevant customer service and sales experience.
• Knowledge of banking, sales, investments, consumer lending, business banking, business lending, and deposit products.
• Strong relationship-building, communication, presentation, and technology skills.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Office workplace with specific work arrangements provided by the hiring team.
• Immigration sponsorship is not available for this position.