Global Learning Specialist

Location: Hybrid in Belén, Heredia, Costa Rica, with travel to the Heredia/Belén location at least 1 day per month. Candidates must be legally authorized to work in Costa Rica without employment visa sponsorship.

Company

hirify.global develops healthcare solutions at the intersection of medical, materials, and data science to improve patient lives and support healthcare professionals.

What you will do

• Collaborate with the global Learning Team to respond to employee requests and provide solutions through the ticketing system within agreed SLAs.
• Analyze service requests and trends to identify issues and improve employee support.
• Configure training content, upload data, coordinate learning processes, and generate reports.
• Support purchase order and vendor management, invoice processing, and documentation.
• Collaborate with learning coordinators, finance, procurement, and operations to streamline processes and resolve issues.

Requirements

• At least 1 year of equivalent experience working with learning systems.
• Fully bilingual in English and Spanish.
• High school diploma or current advanced studies in Business Administration, Human Resources, or a related field.
• Experience collaborating with HR colleagues on varied HR initiatives.
• Strong attention to detail and accuracy in data entry.
• Proficiency with Word, Excel, PowerPoint, and other Office applications.

Nice to have

• Knowledge of purchase order systems such as SAP in procurement and invoicing environments.
• Knowledge of Power BI and Power Apps.

Culture & Benefits

• Work as part of a global and diverse HR and Learning team.
• Customer-oriented environment focused on accurate and thorough service.
• Opportunities to collaborate with learning, finance, procurement, and operations functions.
• Programs supporting physical and financial well-being.
• Equal opportunity workplace committed to diversity and inclusion.