Staff, Program Manager (CoupangEats Engineering)

Location: Seoul, South Korea

Company

hirify.global Eats expands beyond food delivery into grocery and retail shopping, creating services focused on improving everyday customer convenience.

What you will do

• Lead end-to-end planning, execution, and delivery of strategic projects and programs.
• Define and continuously improve project and program management frameworks, standards, governance, and best practices.
• Manage schedules, scope, risks, dependencies, portfolios, and stakeholders across Engineering, Product, Operations, Security, Legal, and Finance.
• Align SLAs with SLOs, conduct periodic performance reviews, and track corrective actions.
• Operate incident escalation processes and coordinate clear internal and external communications.
• Maintain vendor inventories and tiering while improving documentation, automation, and operational efficiency.

Requirements

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.
• At least 7 years of experience in Program Management, Project Management, PMO, or related roles in technology-driven organizations.
• Strong understanding of project and program management methodologies, frameworks, and best practices.
• Experience managing complex cross-functional initiatives with multiple stakeholder groups.
• Experience with project management and collaboration tools such as Jira and Confluence.
• Fluent Korean and business-level English communication skills are required.

Nice to have

• Experience in e-commerce, gaming, technology, or hyper-growth environments.
• Hands-on third-party security or risk management experience.
• Experience using AI and automation tools such as Windsurf or ChatGPT for reporting, documentation, and workflow improvement.
• PMP, PgMP, PMI-ACP, CSM, SAFe, or similar project and Agile certifications.

Culture & Benefits

• Full-time regular employment with a 12-week probation period, which may be skipped, shortened, or extended when necessary.
• Opportunity to work with experts across multiple fields and take on broad responsibilities.
• Focus on driving business growth through ideas, execution, and measurable results.
• Recruitment may close early once all openings are filled.

Hiring process

• Application review, first interview, second interview, and offer.
• Schedules and results are communicated by email.
• The process may vary depending on the role and circumstances.