Client Service Representative (English & Korean | Sales & Debt Relief Support | Remote)

Location: Remote from South Korea; U.S. business hours required

Company

hirify.global is hiring for a client that provides debt settlement and debt consolidation solutions.

What you will do

• Answer inbound calls and conduct outbound follow-up with prospective clients.
• Explain debt settlement and debt consolidation programs and guide prospects through qualification.
• Build trust, address concerns, and manage sensitive financial conversations professionally.
• Maintain accurate CRM records, call notes, follow-ups, and pipeline information.
• Collaborate with sales and customer service teams and participate in training and coaching.
• Support fast lead response, strong conversion, high-quality service, and sales goal achievement.

Requirements

• Fluent or native-level English and Korean, written and spoken
• Experience in sales, customer service, client support, or another customer-facing role.
• Strong phone communication, relationship-building, organization, follow-up, and time-management skills.
• Experience handling inbound and outbound calls.
• Comfort discussing sensitive financial matters professionally.
• Experience using CRM systems and maintaining accurate records.

Nice to have

• Experience in debt settlement, debt consolidation, financial services, banking, or lending.
• Consultative sales, call center, or high-volume sales experience.
• Experience serving U.S. or Canadian customers.
• Familiarity with compliance-focused client interactions.

Culture & Benefits

• Fully remote work with a full-time schedule.
• Competitive base salary plus performance incentives.
• Comprehensive onboarding and training.
• Ongoing coaching, professional development, and career growth opportunities.

Hiring process

• Initial recruiter screening.
• Spark Hire video interview followed by a client interview.
• Final selection and offer.