Назад
24 дня назад

Senior Software Engineer, AI Operations, GPS (AI)

Тип работы
fulltime
Грейд
senior
Английский
b2
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Senior Software Engineer, AI Operations, GPS (AI): Maintaining and governing production AI solutions for public sector and enterprise deployments with an accent on operational excellence, SLA management, model performance, and lifecycle governance. Focus on building self-healing data pipelines, automating RAG indexing and telemetry, managing model drift and prompt versions, and resolving high-priority incidents.

Location: Not specified

Company

Scale AI develops reliable AI systems, high-quality data, and full-stack technologies for enterprises, governments, and leading AI model providers.

What you will do

  • Own the long-term technical health, performance, stability, and operational excellence of production AI solutions.
  • Review code, prompts, architecture, and documentation during the transition from Delivery to Maintenance.
  • Manage tiered SLAs, incident governance, root cause analysis, and P1/P2 mitigations.
  • Monitor model performance, latency, data drift, prompt configurations, and regression risks related to LLM provider changes.
  • Classify client requests as routine maintenance or system evolution and benchmark new AI models.
  • Build self-healing data pipelines, automated RAG indexing synchronization, and telemetry tooling while advising delivery teams on maintainable architecture.

Requirements

  • 5+ years of experience in software engineering, MLOps, SRE, or forward-deployed engineering in data-intensive or production AI environments.
  • Advanced Python and SQL skills, with experience developing REST and gRPC APIs.
  • Experience with cloud architecture on AWS, Azure, or GCP.
  • Hands-on experience with MLOps tooling, vector databases, and LLM orchestration frameworks such as LangChain or LlamaIndex.
  • Knowledge of prompt version control, model benchmarking, evaluation datasets, RAG pipelines, data drift detection, and CI/CD for machine learning pipelines.
  • Strong technical communication skills for working with government and enterprise IT stakeholders and managing maintenance boundaries.

Nice to have

  • Experience in forward-deployed engineering or maintaining AI solutions for strategic public sector partners.
  • Experience managing 24/7 mission-critical support models and strict active support windows.

Culture & Benefits

  • Work on AI applications used by enterprises and government organizations.
  • Inclusive and equal opportunity workplace.
  • Reasonable accommodations are available for applicants with disabilities.
  • For successful candidates applying from Qatar, Scale will support the visa application process; visa issuance remains subject to Qatari authorities.

Hiring process

  • Applicants based in Qatar may be asked to provide residency status and nationality information for immigration compliance and visa processing.
  • Candidates must wait 90 days before being reconsidered for the same role after an application decision.

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