Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior Software Engineer, AI Operations, GPS (AI): Maintaining and governing production AI solutions for public sector and enterprise deployments with an accent on operational excellence, SLA management, model performance, and lifecycle governance. Focus on building self-healing data pipelines, automating RAG indexing and telemetry, managing model drift and prompt versions, and resolving high-priority incidents.
Location: Not specified
Company
Scale AI develops reliable AI systems, high-quality data, and full-stack technologies for enterprises, governments, and leading AI model providers.
What you will do
- Own the long-term technical health, performance, stability, and operational excellence of production AI solutions.
- Review code, prompts, architecture, and documentation during the transition from Delivery to Maintenance.
- Manage tiered SLAs, incident governance, root cause analysis, and P1/P2 mitigations.
- Monitor model performance, latency, data drift, prompt configurations, and regression risks related to LLM provider changes.
- Classify client requests as routine maintenance or system evolution and benchmark new AI models.
- Build self-healing data pipelines, automated RAG indexing synchronization, and telemetry tooling while advising delivery teams on maintainable architecture.
Requirements
- 5+ years of experience in software engineering, MLOps, SRE, or forward-deployed engineering in data-intensive or production AI environments.
- Advanced Python and SQL skills, with experience developing REST and gRPC APIs.
- Experience with cloud architecture on AWS, Azure, or GCP.
- Hands-on experience with MLOps tooling, vector databases, and LLM orchestration frameworks such as LangChain or LlamaIndex.
- Knowledge of prompt version control, model benchmarking, evaluation datasets, RAG pipelines, data drift detection, and CI/CD for machine learning pipelines.
- Strong technical communication skills for working with government and enterprise IT stakeholders and managing maintenance boundaries.
Nice to have
- Experience in forward-deployed engineering or maintaining AI solutions for strategic public sector partners.
- Experience managing 24/7 mission-critical support models and strict active support windows.
Culture & Benefits
- Work on AI applications used by enterprises and government organizations.
- Inclusive and equal opportunity workplace.
- Reasonable accommodations are available for applicants with disabilities.
- For successful candidates applying from Qatar, Scale will support the visa application process; visa issuance remains subject to Qatari authorities.
Hiring process
- Applicants based in Qatar may be asked to provide residency status and nationality information for immigration compliance and visa processing.
- Candidates must wait 90 days before being reconsidered for the same role after an application decision.
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