Customer Engineer-ETCH (Semiconductor)

Location: Shanghai, China; onsite requirements apply

Company

hirify.global develops materials science and engineering solutions, equipment, and services for semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer semiconductor equipment.
• Apply diagnostic techniques to assess equipment issues and implement solutions with support from senior engineers.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with senior engineers and customers to understand process flows, requirements, roadmaps, and business challenges.
• Train and mentor junior field service engineers.
• Coordinate directly with customers to support smooth equipment operation.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet onsite safety and environmental requirements.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Employee health and wellbeing programs and support.
• Clean-room work requiring appropriate personal protective equipment.
• Physical work may include prolonged standing and walking, working in tight spaces and at height, climbing, lifting up to 35 lbs., and using hand and power tools.
• Regular employment with full-time hours; relocation is not eligible.