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6 дней назад

Student Safety Specialist (Content Reviewer) — Part-Time / On-Call

Формат работы
remote (Global)
Тип работы
parttime
Английский
b2
Страна
UK/US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Student Safety Specialist (Content Reviewer) (AI-powered student safety): Reviewing and acting on alerts involving potentially concerning online student activity with an accent on context analysis, urgent escalation, and client communication. Focus on identifying self-harm, violence, child sexual abuse material, and bullying, while handling sensitive content and informing school officials when immediate action is needed.

Location: Remote

Company

hirify.global provides cloud-managed education technology for web filtering, student safety monitoring, classroom management, device management, and data analytics.

What you will do

  • Monitor queues and review alerts flagging potentially concerning student activity.
  • Analyze sensitive content, including self-harm, violence, child sexual abuse material, and bullying, to determine context and student intent.
  • Identify harmful online behavior and communicate with clients about appropriate responses.
  • Review escalated alerts and contact school officials by phone to prompt urgent action.
  • Collaborate with Technical Support, Sales, and Customer Success to resolve client needs.
  • Track emerging online threats, issues, and trends to inform solution development and team initiatives.

Requirements

  • High school diploma.
  • Strong oral and written communication, documentation, organizational, reasoning, and client service skills.
  • Ability to objectively review and categorize offensive and highly sensitive material.
  • Commitment to data privacy, confidentiality, and documented processes.
  • Ability to remain calm under pressure and work effectively in a fast-paced environment.
  • Availability for flexible shifts, including evenings, nights, weekends, and holidays.

Nice to have

  • Crisis prevention, counseling, trust and safety, or similar experience.
  • Current knowledge of social media trends and language.

Culture & Benefits

  • Part-time, on-call work with flexible scheduling.
  • Benefits and perks are designed to support employee wellbeing, with offerings varying by country.
  • Mission-driven work focused on protecting students and supporting safe, engaged schools.
  • hirify.global serves education customers across 43 countries.

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