Product Quality Engineer - Robotics Applications (Robotics)

Location: Tokyo, Japan; hybrid workplace

Company

hirify.global develops retail robotics systems and the applications used in real store operations.

What you will do

• Design and maintain release test cases for store-facing tablet applications, operator tools, dashboards, backend services, OPM, RobotClient, ShelfClient, and related robotics components.
• Review product specifications and release scopes to identify edge cases, ambiguous behavior, operational risks, and regression requirements.
• Execute release validation and coordinate results with Engineering, Product, Operations, CS/CX, and BizDev.
• Build automated tests, CI/CD validation checks, log analysis utilities, and lightweight internal QA tools.
• Investigate field issues, support inquiries, logs, monitoring signals, and incident patterns, converting recurring problems into tests, automation, documentation, or product improvements.
• Create and maintain FAQs, troubleshooting guides, release notes, and quality metrics covering escaped defects, regression coverage, release readiness, automation, and documentation effectiveness.

Requirements

• 3+ years of experience in quality engineering, test automation, software engineering, CI/CD validation, or production issue investigation.
• Experience designing test cases from product requirements, user flows, business rules, or operational scenarios, and executing release testing for production software.
• Experience building or maintaining automated tests, CI/CD validation, QA tools, log analysis tools, or similar engineering systems.
• Experience testing mobile or tablet applications on real devices or validating APIs with tools such as Postman, curl, Swagger/OpenAPI, or automated API frameworks.
• Ability to investigate defects using logs, monitoring dashboards, metrics, or error-tracking tools and understand systems spanning applications, APIs, backend services, and operational workflows.
• Business-level Japanese and working-level English communication skills are required. Clear communication with Engineering, Product, Operations, CS/CX, and BizDev is expected.

Nice to have

• Experience with Playwright, Cypress, Selenium, Appium, XCTest, NUnit, xUnit, or similar automation frameworks.
• Experience with Unity, .NET/C#, React, SQL, web, mobile, tablet, desktop, or hardware-connected applications.
• Experience testing IoT devices, robotics systems, edge devices, asynchronous events, or multi-system state transitions.
• Experience in retail, logistics, robotics, operations-heavy SaaS, mission-critical field software, or startup QA environments.

Culture & Benefits

• Hybrid work in Tokyo within a retail robotics product-development department.
• Quality engineering practices focus on practical automation and validation without unnecessary process overhead.
• Production feedback is continuously reflected in testing, documentation, and product development.
• The technology environment includes TypeScript, React, C#, Blazor, Unity, .NET, Terraform, Azure, Kubernetes, PostgreSQL, MongoDB, Redis, ROS, C++, Python, and GitHub Actions.