PSP Tech Operations Specialist (Fintech)

#vacancy #remote #PSP

🌍 Remote

We are looking for a PSP Tech Operations Specialist

Responsibilities:
📌!Routing & Monitoring: Configuring and supporting payment routing and monitoring channel metrics to optimize approval rates;
📌Incident Resolution: Analyzing and resolving technical incidents in collaboration with PSP monitoring teams to minimize downtime;
📌Technical Documentation: Working with providers' technical documentation to ensure correct setup and support of payment tools;
📌Integration Support: Participating in the integration of payment solutions to expand the platform's functional capabilities;
📌Operational Oversight: Participating in the oversight of operational processes to ensure the stability and efficiency of the payment infrastructure.

Requirements:
✔️Industry Experience: At least 1 year of experience in the payments, Fintech, or iGaming sector to ensure a quick transition into the company's business context;
✔️Technical Proficiency: Proficiency in Grafana/Tableau and Jira/Trello for system monitoring and effective task management;
✔️Payments Expertise: Deep understanding of payment terminology and the operational principles of a payments department to provide high-quality support;
✔️Troubleshooting Skills: Experience reading transaction logs and resolving technical/financial incidents to independently manage tasks from identification to resolution.

We offer:
🎯High salary (plus performance bonuses and salary revision);
🎯24 days holiday leave;
🎯 Corporate English lessons;
🎯Remote work;
🎯 Exciting work challenges that allow you to grow to your full potential;
🎯A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.

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