Director, Client Consulting (Payments)

Location: Tokyo, Japan; at least 3 days per week in the office

Company

hirify.global is a global payments technology company facilitating transactions among consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Lead strategic consulting engagements covering payments, portfolio growth, customer acquisition, engagement, loyalty, digital transformation, and business growth.
• Advise major financial institutions and ecosystem partners in Japan on growth, customer value propositions, and business transformation.
• Build senior client relationships and provide strategic recommendations for complex business challenges.
• Develop data-driven insights and executive-level presentations.
• Lead cross-functional project teams and ensure high-quality delivery with measurable client impact.
• Identify new consulting opportunities, support revenue generation, and mentor consultants and managers.

Requirements

• At least 5 years of experience in client-facing consulting roles.
• Experience structuring complex business problems and developing actionable recommendations.
• Experience leading complex client engagements and managing executive stakeholder relationships.
• Ability to present recommendations and influence C-level executives and senior management.
• Strong strategic thinking, analytical problem-solving, communication, stakeholder management, and prioritization skills.
• Native-level Japanese and business-level English communication skills.

Nice to have

• Experience in strategic consulting, corporate strategy, business transformation, or related advisory roles.
• Background in financial services, payments, banking, fintech, or digital commerce.
• Experience with growth, product, customer engagement, or loyalty strategies.
• Experience using data and analytics to develop business insights.
• Experience identifying business opportunities and mentoring high-performing teams.

Culture & Benefits

• Full-time employment with a hybrid work arrangement.
• Office attendance is required at least 3 days per week.
• Collaboration across Product, Marketing, Data Science, Risk, Client Services, and Sales functions.
• Opportunity to contribute to consulting thought leadership and professional development.