Quality Assurance Technician (Healthcare)

Location: Remote Kentucky, United States. Occasional travel to hirify.global offices for training or meetings may be required.

Salary: $48,300–$65,900 per year.

Company

hirify.global is a U.S. healthcare company providing insurance and healthcare services to people and communities.

What you will do

• Develop and implement programs that establish and maintain quality standards for products and services.
• Develop policies, procedures, and methods to assess and improve operational quality.
• Train and coach staff and management in quality improvement, process management, and reliability science.
• Communicate with administration, medical staff, and department heads about quality assurance activities.
• Perform advanced administrative, operational, and customer support duties using independent judgment.

Requirements

• Proficiency in Microsoft Office, including Word and Excel.
• Ability to work independently with minimal supervision.
• Strong analytical, decision-making, verbal communication, and listening skills.
• Strong attention to detail and commitment to improving consumer experiences.
• Must work from a dedicated home space that protects member PHI and HIPAA information.
• Must provide a wired DSL or cable internet connection with at least 25 Mbps download and 10 Mbps upload; satellite and wireless internet are not allowed.

Nice to have

• Auditor experience.
• Previous quality experience.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company and personal holidays, and paid parental and caregiver leave.
• Short-term and long-term disability coverage and life insurance.

Hiring process

• After application prescreening, selected candidates may complete a 10–15 minute prerecorded voice interview and/or SMS text interview through HireVue.