KYC Testing and Production Enablement (KYC)

Location: Jacksonville, Florida, United States of America

Company

hirify.global is a large financial institution serving households and businesses in Canada, the United States, and other markets.

What you will do

• Provide KYC application and process expertise to KYC Operations and Change Management stakeholders.
• Support UAT, system testing, production validation testing, and business readiness activities.
• Develop and execute test scenarios, test cases, and validation plans.
• Document test results, track defects, validate fixes, and support root-cause analysis.
• Assess operational impacts of releases and enhancements and escalate risks affecting readiness.
• Maintain KYC records, conduct customer lifecycle reviews, analyze program health data, and support regulatory reporting.

Requirements

• Undergraduate degree or equivalent professional experience.
• At least 2 years of direct experience in financial services, fraud, KYC, AML, sanctions screening, or a similar field; alternatively, 6+ years in information fluency, investigation, research, or broader financial services.
• Advanced understanding of KYC processes, applications, user roles, operational dependencies, and related systems.
• Ability to work independently, manage ambiguity, troubleshoot operational issues, and recommend process improvements.
• Ability to prepare audit- and regulator-ready work products and handle confidential information.

Culture & Benefits

• Full-time employment with base salary and potential variable compensation.
• Health and well-being benefits, savings and retirement programs, paid vacation and holiday time, and banking discounts.
• Regular development and performance conversations, online learning, mentoring, training, and onboarding.
• Respectful and inclusive workplace with opportunities for cross-training and knowledge sharing.

Hiring process

• Selected candidates are contacted to schedule an interview.
• Application outcomes are communicated by email or phone when possible.