Serbian-speaking Win-back Sales Specialist (Freelance)

TL;DR

Serbian-speaking Win-back Sales Specialist (Freelance): Re-engaging former clients in the Serbian market through structured outreach, relationship building, and account management with an accent on client retention, CRM workflows, and revenue recovery. Focus on analyzing sales funnels, identifying customer blockers, and turning feedback into returned business.

Location: Europe, fully remote

Company

hirify.global is a global product IT company that operates a job search and talent hiring platform used across 66 countries.

What you will do

• Own the ex-client database for the Serbian market and manage systematic win-back campaigns.
• Contact former clients by phone, email, and Viber, ensuring each client is reached at least quarterly.
• Record interactions in Salesforce, identify leads in historical data, and analyze the sales funnel.
• Work toward KPIs for returned clients and recovered revenue.
• Research customer needs and blockers, share insights with the product team, and achieve individual sales targets.

Requirements

• At least 1 year of sales experience.
• Fluent Serbian is required for client communication.
• Intermediate English or higher is required for spoken and written team communication.
• Experience with CRM systems and strong communication skills.
• Computer literacy, including G Suite and AI tools.

Nice to have

• Experience in HR technology, job boards, or related fields.

Culture & Benefits

• Fully remote freelance contract.
• Flexible schedule of 7 hours per day, excluding lunch, Monday to Friday.
• Paid training during the first week.
• 16 days of paid vacation and Serbian public holidays.
• Work in an international company focused on helping people find jobs worldwide.