Inbound Sales Specialist (iGaming)

TL;DR

Inbound Sales Specialist (iGaming): Processing and qualifying inbound leads for a global iGaming SaaS platform with an accent on lead qualification and initial client communication. Focus on identifying high-potential prospects, managing CRM data, and ensuring efficient handover to Sales Closers.

Location: Remote from Czechia, Serbia, Portugal, or Spain

Company

A global iGaming industry partner developing a scalable SaaS platform and white-label solutions for operators worldwide.

What you will do

• Process inbound leads from website forms, chatbots, email, and other channels.
• Qualify prospects based on business needs, budget, geography, licensing status, and project stage.
• Gather and verify client information, including company details, target markets, and technical requirements.
• Conduct initial communication via chat, messengers, and email.
• Maintain accurate CRM records and sales documentation.
• Schedule meetings and transfer qualified opportunities to Sales Closers.

Requirements

• 1+ year of experience in Sales, SDR, BDR, Lead Qualification, or Customer Support.
• Excellent written and verbal communication skills in Russian.
• English proficiency at B2 level or higher.
• Experience working with CRM systems such as Pipedrive, HubSpot, or Salesforce.
• Must be based in Czechia, Serbia, Portugal, or Spain.
• Ability to manage multiple conversations and priorities in a fast-paced environment.

Nice to have

• Familiarity with iGaming products, operators, and white-label solutions.
• Knowledge of sales processes and qualification frameworks.
• Experience using chat platforms, helpdesk systems, or sales engagement tools.
• Experience with inbound lead management.

Culture & Benefits

• 20 days of paid vacation and 5 Family Days.
• Continuous talent development and accelerated growth opportunities.
• Company-provided English language courses.
• Access to professional mental health support services and confidential psychology sessions.
• Regular workshops, team activities, offsite trips, and corporate events.