Operations Specialist

TL;DR

Operations Specialist (Software/SaaS): Manage company services, organize documents, and support team operations with an accent on service management, process automation, and internal support. Focus on building small automations, improving workflows, and ensuring smooth onboarding/offboarding processes.

Location: Work remotely from anywhere with at least 5 working hours overlap with PST/PDT time zone

Company

hirify.global is a Series A US startup focused on full-funnel marketing analytics for ad-driven businesses with complex sales cycles.

What you will do

• Manage key company tools and services including access, permissions, and billing cycles.
• Support team operations such as onboarding/offboarding and internal support.
• Maintain internal documentation, guidelines, and workflows.
• Build small automations using tools like n8n, Zapier, and AppScript.
• Identify and propose process improvements to increase efficiency.
• Assist with HR and recruiting support tasks as needed.

Requirements

• Russian: native level required and English: upper-intermediate or higher (B2+).
• 1–3 years experience in operations, PA/EA, office/service management, or support in IT/startup environments.
• Strong skills with admin panels, permissions, and system settings (G Suite Admin, ClickUp, Passwork, etc.).
• Ability to work calmly with multiple tasks and communicate clearly.
• Proactive mindset with strong spreadsheet and basic automation skills.
• Must have at least 5 working hours overlap with PST/PDT time zone.

Nice to have

• Familiarity with G Suite admin panel.
• Experience with task management systems like Trello, Kaiten, or Notion.

Culture & Benefits

• Fully remote work from anywhere.
• Part-time flexible workload suitable for combining with other commitments.
• Home office setup including laptop and software.
• 50% coverage of relevant professional development costs.
• Annual leave twice a year plus holidays.
• Employment via Deel contract.

Hiring process

• Apply for the job.
• First interview with the team.
• Complete a test assignment.
• Review results with the team.
• Final hiring decision.