обновлено 12 дней назад
Employer Benefits Account Coordinator
16 - 17$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Employer Benefits Account Coordinator (Health Insurance): Supporting small-business customer onboarding from application through insurance enrollment, renewals, and carrier changes with an accent on proactive communication, issue reconciliation, and accurate account records. Focus on coordinating high-volume customer workflows across phone, text, email, and Salesforce while ensuring smooth enrollment and benefits support.
Location: Fully remote, with a flexible schedule between 7am and 6pm CST, Monday-Friday.
Salary: $16/hour for unlicensed employees and $17/hour for employees with a Life and Health insurance license.
Company
provides transparent and accessible health insurance solutions for small-business owners and their employees.
What you will do
- Support new customer groups through the application and insurance enrollment process.
- Assist customers with annual benefits renewals, coverage updates, and carrier changes.
- Provide proactive onboarding support by phone, text, and email.
- Reconcile customer issues and coordinate with revenue operations and support teams.
- Maintain detailed customer account and interaction records in Salesforce.
Requirements
- 1-2 years of experience in customer service or sales.
- Life and Health insurance license, or the ability to obtain one within three months of employment.
- Strong customer empathy, communication, multitasking, and productivity skills.
- Ability to manage high-volume work across multiple channels and tasks.
- Strong interest in helping businesses maximize their healthcare benefits.
Nice to have
- Previous Salesforce experience.
Culture & Benefits
- Fully remote work environment with flexible scheduling.
- Hourly pay plus a quarterly performance bonus opportunity of $625.
- Generous stock option packages.
- Take-what-you-need time off plan.
- Medical, dental, and vision insurance coverage options for employees and dependents, plus a 401(k).
- Values-based culture focused on transparency, feedback, action, growth, high standards, and diversity.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →