Supervisor, Data Center Operations (AI)

Location: Onsite in Memphis, Tennessee or Southaven, Mississippi, United States

Company

xAI is a highly motivated team focused on engineering excellence to create AI systems that can accurately understand the universe.

What you will do

• Lead and mentor a team of data center technicians, fostering a culture of excellence.
• Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
• Develop and enforce standard operating procedures (SOPs) and safety protocols.
• Manage data center inventory and asset tracking using internal applications.
• Coordinate with engineering and provisioning teams to optimize hardware intake and repair processes.
• Manage operational tickets via Jira and provide on-call support for critical events.

Requirements

• 5+ years of experience working with server, storage, compute, and network hardware.
• 5+ years of experience troubleshooting and repairing networking infrastructure.
• Proven leadership experience in a data center or technical operations environment.
• High school diploma or equivalency certificate.
• Ability to lift up to 35 lbs and work at heights up to 50 feet.
• Availability to work flexible schedules, including evenings and weekends.

Nice to have

• Strong Linux skills, including shell manipulation, permissions, and package installation.
• Experience with Python, Bash, or other scripting languages.
• Experience leading large-scale data center infrastructure projects.
• Familiarity with structured cabling (copper/fiber) and data center power/cooling concepts.

Culture & Benefits

• Flat organizational structure where initiative and excellence are rewarded.
• Hands-on environment focused on curiosity and engineering excellence.
• Mission-driven work contributing to the pursuit of knowledge through advanced AI.
• High-performance culture requiring strong work ethic and prioritization skills.