Service Engineer (Medical Equipment)

Location: Bangkok, Thailand; field-based role requiring domestic travel to customer sites

Company

hirify.global provides medical technology and workflow solutions for hospitals and life science institutions, including intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science.

What you will do

• Install, inspect, operate, maintain, repair, and upgrade medical equipment within established service timelines.
• Perform preventive maintenance and keep accurate equipment performance and maintenance records.
• Analyze equipment failures, identify root causes, and recommend corrective actions or design improvements.
• Train customers on equipment operation, maintenance, inspection procedures, and techniques.
• Manage service documentation, recalls, field safety corrective actions, mandatory upgrades, company assets, tools, and spare-parts inventory.
• Maintain strong customer communication, provide service updates, and promote service contracts.

Requirements

• Bachelor’s degree in engineering, electrical or mechanical engineering, science, industrial physics, medical instrumentation, or a related field.
• 1–3 years of experience in service repair, preventive maintenance, or an equivalent field.
• Proficiency in troubleshooting, repairing, and maintaining equipment, with the ability to interpret technical manuals.
• Ability to prepare detailed service reports and documentation and communicate effectively with customers.
• Computer proficiency, including Microsoft Windows and Microsoft Office applications such as Word, Excel, and PowerPoint.
• Basic written and verbal English and good Thai communication skills are required.

Culture & Benefits

• Work with diverse and international teams focused on quality, responsibility, collaboration, and customer needs.
• Access wellness and training programs.
• Receive a competitive compensation and benefits package.
• Participate in ongoing training to keep required certificates valid and maintain compliance.