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Job description
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TL;DR
Manager, Account Management (Fintech): Leading a team of account managers to grow high-potential client portfolios and drive product adoption for a global payments platform with an accent on consultative selling and account strategy. Focus on building repeatable playbooks, coaching team performance, and maximizing wallet share through deep client relationships.
Location: Singapore
Company
Airwallex is a unified payments and financial platform for global businesses, providing integrated solutions for business accounts, payments, and treasury management.
What you will do
- Lead, coach, and develop a team of account managers, setting goals and reviewing performance.
- Develop and execute strategies to expand the company's footprint and grow wallet share within client portfolios.
- Create repeatable playbooks by identifying workflows and product opportunities across the client base.
- Provide market intelligence on industry trends and competitors to commercial leadership.
- Guide account strategies by analyzing client transaction trends and operational needs.
- Partner with product, operations, and marketing teams to refine messaging and improve platform usage.
Requirements
- 7-10 years of experience in account management or business development, preferably in fintech or high-growth companies.
- 3-5 years of experience directly leading teams in a rapid growth or 0-to-1 phase.
- Strong commercial intuition and ability to map payment flows and identify revenue opportunities.
- Excellent communication skills, with a structured and persuasive approach.
- Proven ability to build trust across multi-stakeholder environments.
- Must be based in Singapore.
Culture & Benefits
- Environment that values founder-like energy, true ownership, and accelerated learning.
- Collaborative culture emphasizing humility and a "get stuff done" mentality.
- Opportunity to work with a high-performing global team on ambitious financial infrastructure.
- Support for using AI to work smarter and solve complex problems faster.
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