Senior Manager, Investor Delivery (Financial Services)

Location: Limassol, Cyprus

Company

hirify.global provides fund administration, banking, payments, custody, financing, foreign exchange, and operational solutions to public and private investment funds as part of Mitsubishi UFJ Financial Group.

What you will do

• Lead the day-to-day operations of Investor Operations teams covering investor onboarding, dealing, reporting, and cash activities.
• Drive business objectives, key initiatives, resource planning, budget adherence, and continuous improvement.
• Act as a senior escalation point for clients, investors, fund managers, and internal stakeholders.
• Oversee client onboarding and integration through the transition to business-as-usual operations.
• Lead, mentor, and develop managers and senior team members through talent development and succession planning.
• Represent Investor Operations in senior service reviews, governance meetings, and cross-functional forums.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field.
• 8+ years of experience in investor operations, transfer agency, fund administration, investor services, or a related financial services environment.
• Significant experience leading managers and large operational teams.
• Strong knowledge of investor lifecycle activities, operational controls, and regulatory requirements in the funds industry.
• Experience managing senior client relationships, resolving complex escalations, and influencing stakeholders.
• Strong strategic thinking, leadership, communication, and decision-making skills.

Culture & Benefits

• Work within a global financial services organization operating from 17 locations.
• Culture centered on trust, challenge, empowerment, client focus, openness, and honesty.
• Connected teams with a focus on innovation and client service.