Senior Site Reliability Engineer (Cloud)

TL;DR

Senior Site Reliability Engineer (Cloud): Building and maintaining a highly available cloud platform for a sports ticketing and streaming service with an accent on observability, automation, and system reliability. Focus on designing monitoring capabilities, improving CI/CD workflows, and translating Critical User Journeys into SLA/SLO objectives.

Location: Almaty, Astana, Belgrade, Cluj-Napoca, Dnipro, Kharkiv, Krakow, Kyiv, Larnaca, Lodz, Lublin, Lviv, Odesa, Riga, Sofia, Tbilisi, Varna, Warsaw, Wroclaw, Yerevan; Remote in Bulgaria, Georgia, Kazakhstan, Poland. A 4-hour overlap with Eastern Standard Time (EST) is required.

Company

hirify.global is a global IT service provider specializing in the development of scalable and high-performing software solutions for diverse industries.

What you will do

• Enhance platform observability by designing metrics, alerts, and dashboards to reduce incident resolution time.
• Develop automation, operational tooling, and monitoring solutions to increase service reliability and uptime.
• Collaborate with software development and QA teams to embed reliability best practices into software delivery and release processes.
• Drive operational excellence through preventive measures and facilitating blameless post-incident reviews.
• Participate in an on-call rotation to ensure timely resolution of production incidents affecting critical services.

Requirements

• Strong hands-on experience with Python for scripting and automation.
• Proficiency in at least one language: Java, C++, or Go.
• Solid knowledge of Linux, cloud platforms (AWS, GCP, or Azure), and containerized infrastructure (Docker, Kubernetes, Terraform).
• Experience designing and maintaining CI/CD pipelines and implementing automated testing.
• Practical experience with monitoring platforms such as Prometheus, Grafana, ELK, or Datadog.
• Must be able to ensure a 4-hour overlap with EST working hours.

Nice to have

• Experience with end-to-end and integration tests for microservices-based systems.
• Knowledge of chaos engineering, performance optimization, or capacity management.
• Experience contributing to internal developer platforms or reliability initiatives.
• Understanding of production security, compliance, and change management.

Culture & Benefits

• Health insurance for employees and their loved ones.
• Vacation and sick pay according to the laws of the employee's country.
• Paid time off for state holidays regardless of the client's schedule.
• Support for professional growth, including coverage for IT certifications and access to learning platforms.
• A supportive environment with corporate parties and flexible work options.