Senior Quality Assurance Analyst (Insurance)

TL;DR

Senior Quality Assurance Analyst (Insurance): Conducting quality assurance reviews to identify improvement opportunities and compliance deficiencies within retail insurance operations with an accent on Employee Health and Benefits. Focus on communicating with stakeholders, consulting on implementation plans, and ensuring high-quality standards are maintained across the firm.

Location: Must be based in the US

Salary: $56,100–$104,700

Company

hirify.global is a leading global professional services firm providing risk, strategy, and people solutions to organizations worldwide.

What you will do

• Conduct quality assurance reviews to identify operational improvements and compliance deficiencies.
• Communicate findings and consult with stakeholders on effective implementation plans.
• Ensure adherence to high-quality standards within the Employee Health and Benefits division.
• Prioritize responsibilities and manage tasks with urgency and professionalism.
• Collaborate with offshore business operations teams to maintain service excellence.

Requirements

• Must be based in the US
• Five years of experience within the Employee Health and Benefits industry.
• College degree or equivalent combination of education, training, and work experience.
• Highly effective written and verbal communication and facilitation skills.
• Demonstrated proficiency in Microsoft Office software products.
• Ability to work independently and prioritize goals proactively.

Nice to have

• Knowledge of Employee Health and Benefits specific systems and applications.

Culture & Benefits

• Comprehensive health and welfare benefits package.
• 401K savings and retirement programs.
• Generous time off policy including personal and volunteering days.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution match programs and stock purchase options.