Customer Service - Recent Graduate

Location: Onsite in Tlaquepaque, Jalisco, Mexico, with an expectation of primarily working from an HPE office.

Company

Global edge-to-cloud technology company helping organizations connect, protect, analyze, and act on data and applications.

What you will do

• Support documentation and Originations processes by entering data into core operating systems.
• Obtain and validate information from multiple sources and generate documentation for end-user customers.
• Interact with customers and suppliers, answer inquiries, and provide process status updates to internal and external stakeholders.
• Perform reconciliation and analysis to verify documentation against internal policies, guidelines, and customer requirements.
• Complete tasks within assigned time frames and escalate identified issues to internal stakeholders.

Requirements

• Bachelor's degree in Finance, Business, or Economics and/or 1–2 years of related experience in Financial Services or a related industry.
• Graduation in 2025 as a recent graduate candidate.
• Demonstrated verbal communication and customer service skills.
• Knowledge of Microsoft Office Suite, especially Excel, Word, Outlook, and PowerPoint.
• Strong writing and correspondence skills.
• Fluent English in both written and verbal communication.

Culture & Benefits

• Onsite work from an HPE office with flexibility to manage work and personal needs.
• Health and wellbeing benefits supporting physical, financial, and emotional wellbeing.
• Personal and professional development programs supporting career growth and opportunities across divisions.
• Inclusive workplace that values varied backgrounds and individual uniqueness.