Product Operations Lead (AI)

TL;DR

Product Operations Lead (AI): Scaling product deployments for Special Activities and Information Operations with an accent on mission outcomes and geopolitical analysis. Focus on improving operational processes, leveraging AI/ML tools for data insights, and managing high-impact customer interactions.

Location: Must be based in the US (100% remote)

Company

hirify.global is a defense technology company building agentic AI to deter adversaries and support national security.

What you will do

• Scale Special Activities and Information Operations product deployments to deliver mission impact.
• Curate mission-relevant insights using geopolitical analysis and AI/ML tools.
• Improve operational processes, including tradecraft and vendor management.
• Lead high-impact customer interactions, including mission demonstrations and direct support.
• Travel to customer locations (approximately 30% of the time).

Requirements

• 4+ years of experience in intelligence, geopolitical analysis, or customer success for defense/intelligence products.
• Deep understanding of geopolitical trends and ongoing world events.
• Demonstrated ability to manage stakeholders and implement operational process improvements.
• Must be based in the United States.
• Active TS/SCI clearance is preferred.

Nice to have

• Domain experience in national security analysis, polling/population data analysis, or media/social media expertise.

Culture & Benefits

• 100% remote-first culture with WeWork access for all full-time employees.
• Comprehensive health, dental, and vision insurance.
• Unlimited PTO and competitive holiday schedules.
• Lifestyle stipends for mental health, wellness, fitness, and home office setup.
• Fully paid parental leave and child/pet care reimbursement during travel.