IT Site Support Technician II
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
IT Site Support Technician II (System Engineering): Providing technical assistance and ensuring the smooth operation of IT systems at the Vilnius site with an accent on hardware/software troubleshooting and end-user support. Focus on diagnosing network and server issues, deploying PC equipment, and maintaining site-specific Operational Technology (OT) equipment.
Location: Onsite – Vilnius, Lithuania
Salary: €2,800–€3,200
Company
A performance-driven organization specializing in high-precision motion control and aerospace technology, fostering a culture of trust and technical excellence.
What you will do
- Diagnose and resolve end-user IT issues involving PCs, networks, printing, and applications.
- Deploy and configure PC equipment, accessories, and endpoint software.
- Provide on-demand support at Tech bars and maintain conference room technology.
- Analyze and troubleshoot server or network issues, providing onsite "smart hands" support.
- Support site-specific Operational Technology (OT) equipment in collaboration with specialists.
- Maintain detailed documentation of all incidents and requests within the ITSM tool.
Requirements
- 3-4 years of proven experience in a technical customer support position.
- Proficiency with both Windows and Mac OS.
- Experience with ITSM tools such as ServiceNow and remote support tools like Bomgar or SCCM.
- Ability to install and configure computer hardware and software applications.
- Bachelor’s degree in Computer Science, MIS, or a related field (or 7 years of equivalent experience).
- Location: Must be based in or be able to work onsite in Vilnius, Lithuania.
Nice to have
- Industry certifications: Windows 7/10, CompTIA A+, CompTIA Net+, ITILv4 Foundation, or Dell Proven Professional.
Culture & Benefits
- Performance culture that empowers employees to achieve great things.
- Collaborative environment built on mutual trust and technical problem-solving.
- Focus on deep job satisfaction and a high quality of life both inside and outside of work.
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