SRE Engineer (AI, Platform Reliability)

TL;DR

SRE Engineer (AI, Platform Reliability): Improve the reliability of hirify.global’s platform and Tier 0 critical infrastructure with an accent on distributed platform reliability, incident command and stabilization, and AI-driven observability and incident analysis. Focus on building safe deployment patterns, reducing operational toil, and driving root-cause fixes across complex systems.

Location: Remote

Company

hirify.global builds technology to increase access to the global economy.

What you will do

• Build and extend reliability platforms across multiple systems and organizations.
• Standardize reliability tooling and deploy-safety patterns (progressive delivery, automated rollback, guardrails).
• Lead incident command and coordinate mitigation for sev 0–1 incidents, including structured escalation.
• Use AI-driven tooling to improve signal detection, reduce alert noise, and accelerate root cause analysis.
• Drive platform-wide reliability improvements, shared operational tooling, and evidence-based maturity assessments.
• Participate in primary platform oncall (12 hours/day, one week every few weeks depending on team size).

Requirements

• 5+ years of software development experience.
• Experience running production oncall for high-availability systems and strong incident management skills (structured triage, mitigation under pressure, blameless postmortems).
• Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation.
• Monitoring & observability expertise, including building/tuning alerts for uptime, error rates, latency regression, and resource exhaustion.
• Comfort with vendor/dependency management, including maintaining validated escalation contacts reachable within ≤ 5 minutes.
• Familiarity with AI-driven tooling for observability, incident analysis, or automation.

Nice to have

• Demonstrated technical initiative and leadership on previous backend/platform-focused projects.
• Experience with evidence-based maturity assessments using trailing 90-day data windows.

Culture & Benefits

• Remote work with medical insurance, flexible time off, and retirement savings plans.
• Work across multiple time zones; may require work outside normal business hours.
• Equal opportunity employer with an inclusive interview experience and reasonable accommodations.
• Modern family planning support.

Hiring process

• Applications may be evaluated using automated AI tools for efficiency and consistency.
• Recruiter contact available for accommodations and hiring-practice/data-usage questions.