External RFI Transaction Monitoring Associate (Fintech)

TL;DR

External RFI Transaction Monitoring Associate (Fintech): Managing external inquiries from correspondent banks and law enforcement agencies regarding cross-border transactions with an accent on AML/CFT compliance and SWIFT message interpretation. Focus on conducting targeted transaction reviews, ensuring regulatory alignment, and maintaining strict SLAs for high-volume case management.

Location: Singapore

Company

Airwallex is a global unified payments and financial platform empowering over 250,000 businesses worldwide with integrated solutions for business accounts, payments, and treasury management.

What you will do

• Own and manage the external RFI mailbox and workflow for correspondent banks and law enforcement agencies.
• Interpret SWIFT messages and review end-to-end payment journeys to respond to inquiries on cross-border wires.
• Handle law enforcement requests, ensuring compliance with internal policy and local law while escalating sensitive matters.
• Perform targeted account and transaction reviews to assess cross-border patterns and recommend risk-based actions.
• Draft clear, audit-ready written responses and case files documenting decisions and evidence.
• Partner with FIU, KYC, Legal, and Sanctions teams to align on complex cases and enhance controls.

Requirements

• Location: Must be based in Singapore
• 3+ years of experience in financial crime operations, AML, or sanctions within a bank or fintech.
• Direct experience handling correspondent banking RFIs and law enforcement enquiries.
• Strong understanding of cross-border payment flows, payment networks, and risk indicators.
• Ability to maintain high quality and accuracy under strict SLAs and high case volumes.
• English: Excellent verbal and written communication skills required

Nice to have

• Proficiency in Mandarin.
• Professional certifications such as CAMS, CFCS, or ICA Advanced AML.

Culture & Benefits

• Environment characterized by founder-like energy, true ownership, and accelerated learning.
• Opportunity to work at a high-growth company valued at US$11 billion with a global team across 27 offices.
• Emphasis on leveraging AI to solve problems faster and work smarter.
• Commitment to diversity and equal opportunity employment.