Senior Solutions Engineer (AI)

TL;DR

Senior Solutions Engineer (AI): Designing and implementing generative AI experiences for enterprise customers with an accent on pre-sales engineering and enterprise architecture. Focus on architecting custom AI demonstrations, qualifying high-ROI solutions, and bridging the gap between technical capabilities and C-level business value.

Location: Onsite in Amsterdam (In-office company)

Company

Decagon is a leading conversational AI platform empowering brands to deliver concierge customer experiences through AI agents across multiple channels.

What you will do

• Partner with Account Executives to discover and qualify high-ROI solutions for enterprise prospects.
• Architect and create generative AI experiences tailored to customer end-users.
• Develop custom platform demonstrations aligned with specific customer needs and value drivers.
• Act as a technical advisor and consultant for the integration of AI-native platforms into complex customer ecosystems.
• Communicate complex technical concepts to diverse stakeholders, including C-level decision makers and engineering teams.

Requirements

• 4-6 years of customer-facing experience in a sales engineering (pre-sales) role.
• Location: Must be based in Amsterdam.
• Ability to create and architect generative AI experiences.
• Strong interpersonal skills and the ability to communicate with C-level stakeholders.
• Functional understanding of GTM systems and workflows.

Nice to have

• 2+ years of experience specifically in AI sales engineering.
• Experience working in a high-growth startup environment.

Culture & Benefits

• Flexible "take what you need" vacation policy.
• Comprehensive Medical, Dental, and Vision benefits for employees and families.
• Retirement plans (401K, pension), Life Insurance, and Disability Benefits.
• Parental leave and fertility/family building benefits via Carrot.
• Daily lunches and snacks provided in the office.