Customer Support Specialist

TL;DR

Customer Support Specialist: Responsible for installations, qualification, repair, and maintenance of hirify.global systems at customer sites with an accent on system upgrades, installations, and relocations. Focus on providing technical support and transferring know-how to customers with a high degree of independency under limited supervision.

Location: Hsinchu, Taiwan

Company

hirify.global is a global leader in advanced semiconductor equipment manufacturing, committed to diversity and inclusion.

What you will do

• Execute system upgrades, installations, and relocations at customer sites.
• Provide technical support for Customer Support activities.
• Perform maintenance, repair, and qualification of hirify.global systems.
• Transfer necessary know-how to customers.
• Work with a high degree of independency under limited supervision.

Requirements

• Location: Must be based in Hsinchu, Taiwan.
• Legal authorization to access controlled technology as per United States Export Administration Regulations.
• Ability to perform well-defined technical tasks independently.

Culture & Benefits

• Equal Opportunity Employer valuing diversity and inclusion.
• Commitment to recruiting, hiring, training, and promoting without discrimination.