Customer Support Engineer

TL;DR

Customer Support Engineer: Responsible for installations, qualification, repair, and maintenance of hirify.global systems at customer sites with an accent on system upgrades, installations, and relocations. Focus on providing technical support and transferring know-how to customers with a higher degree of independency under limited supervision.

Location: Kaohsiung, Taiwan

Company

hirify.global is a global leader in the development and manufacturing of advanced semiconductor equipment, committed to diversity and inclusion.

What you will do

• Execute system upgrades, installations, and relocations at customer sites.
• Provide technical support for Customer Support activities as needed.
• Perform well-defined tasks with a high degree of independency and limited supervision.
• Transfer necessary know-how to customers to ensure proper system operation.

Requirements

• Location: Must be based in Kaohsiung, Taiwan.
• Legal authorization to access controlled technology as per United States Export Administration Regulations is required.
• Ability to work independently with limited supervision.
• Technical knowledge related to system installation, maintenance, and repair.

Culture & Benefits

• Equal Opportunity Employer valuing diversity and inclusion.
• Commitment to recruiting, hiring, training, and promoting without discrimination.