Casino Operations Coordinator (iGaming)

TL;DR

Casino Operations Coordinator (iGaming): Managing the launch, configuration, and performance of game portfolios across multiple brands and markets with an accent on operational accuracy and content quality. Focus on coordinating game releases, testing live content, and managing provider relations to ensure seamless player experiences.

Location: Hybrid in Cyprus

Company

A leading omnichannel technology solutions provider for the Sportsbook and iGaming industry with a focus on emerging markets.

What you will do

• Activate and deactivate games according to release schedules across brands and platforms.
• Verify game metadata, thumbnails, and configurations before launch.
• Perform daily operational checks and test new games to ensure stability.
• Manage technical tickets with game providers and internal teams until resolution.
• Coordinate casino lobby placements, promotional categories, and exclusive launches.
• Collaborate with QA, Product, CRM, and Marketing teams to support market updates.

Requirements

• Bachelor’s degree in Marketing, Business Management, or a related field.
• English proficiency at C1 level or above (written and spoken).
• Must be based in or able to work in Cyprus (Hybrid).
• Strong attention to detail and organizational skills.
• Proficiency with spreadsheets and digital tools.

Nice to have

• Interest in casino platforms and content management tools.
• Basic knowledge of the iGaming industry (slots, crash games).
• Understanding of promotional campaigns and provider-operator relations.
• Knowledge of French or Portuguese.

Culture & Benefits

• Annual discretionary performance bonus and salary reviews.
• Hybrid work model with semi-flexible hours.
• Comprehensive medical insurance and provident fund.
• Lunch allowances, breakfast on Fridays, and social events (Happy Hours).
• Personalized learning and development programs.
• Generous leave policy including birthday and marriage leave.