Senior Customer Engineer (Oil & Gas)

TL;DR

Senior Customer Engineer (Oil & Gas): Leading technical pre-sales for National Oil Company engagements with an accent on edge compute, sovereign AI, and disconnected environment architectures. Focus on translating complex operational challenges into integrated solutions using hirify.global’s platforms and partner technologies.

Location: Must be based in the United Arab Emirates (Remote)

Company

hirify.global is a hyperscaler for the edge, delivering modular AI infrastructure for organizations in energy, defense, and beyond.

What you will do

• Own technical pre-sales for regional NOC accounts, including discovery, solution design, and proofs of concept.
• Translate upstream, midstream, and downstream operational use cases into robust hirify.global architectures.
• Act as the trusted technical advisor to customer engineering and IT/OT stakeholders.
• Design integrated edge solutions, including hardware, network strategy, and application deployment approaches.
• Collaborate with product, delivery, and partner engineering teams to ensure successful implementation.
• Support bid and RFP responses with technical content, architecture diagrams, and effort estimates.

Requirements

• 8+ years of pre-sales, solution architecture, or customer engineering experience.
• Direct experience in the oil & gas sector is a hard requirement.
• Strong grasp of edge computing, data center infrastructure, cloud, and AI/ML solution architecture.
• Familiarity with the GCC/MEA energy landscape and NOC procurement environments.
• Excellent communication and presentation skills in English; willingness to travel across the region.
• Ability to lead technical conversations with both engineering teams and senior decision-makers.

Nice to have

• Hands-on exposure to OT/IIoT, remote operations, or data sovereignty requirements.
• Experience with Microsoft Azure (Azure Local), NVIDIA AI, or Qualcomm infrastructure.
• Arabic language skills.

Culture & Benefits

• Opportunity to work with cutting-edge edge AI and sovereign infrastructure.
• Collaborative environment focused on autonomy and high-impact ownership.
• Exposure to a world-class partner ecosystem including Microsoft, NVIDIA, and SpaceX.
• Work on transformative projects that bridge the digital divide for global customers.