Principal Systems Engineer (SRE)

Location: Remote within the United Kingdom

Company

hirify.global develops hosted healthcare platforms that help healthcare providers deliver better patient care.

What you will do

• Maintain and improve the reliability, availability, and performance of production healthcare platforms.
• Investigate and resolve complex application, database, infrastructure, and cloud issues.
• Lead incident management, root cause analysis, and post-incident reviews.
• Define and measure service level indicators and objectives, including error budgets.
• Develop monitoring, alerting, scripting, and Infrastructure-as-Code automation.
• Provide technical leadership during major incidents and support deployment and monitoring improvements.

Requirements

• 7+ years of experience supporting enterprise applications, infrastructure, or cloud environments.
• Strong experience with observability and APM tools such as LogicMonitor, AppDynamics, Azure Monitor, Dynatrace, Datadog, or New Relic.
• Deep knowledge of Windows Server, IIS, .NET applications, Windows Clustering, MSMQ, Event Logs, and PerfMon.
• Strong SQL Server experience, including performance tuning, query optimization, blocking analysis, and Always On Availability Groups.
• Experience with Azure and networking fundamentals including DNS, TCP/IP, load balancing, and firewalls.
• Familiarity with ServiceNow or other ITSM platforms and ITIL principles.

Nice to have

• Experience with PowerShell, Python, Terraform, ARM Templates, or Bicep.
• Knowledge of CI/CD pipelines, Azure DevOps, GitHub Actions, Kubernetes, and containerized workloads.
• Experience implementing SLIs, SLOs, and error budgets.
• Background in healthcare technology or patient care environments.
• Bachelor's degree in Computer Science, Information Technology, or Engineering.

Culture & Benefits

• Remote work for candidates within the UK.
• Participation in an on-call rotation supporting a 24x7 healthcare environment.
• Occasional after-hours work for activations, upgrades, and major incidents.
• Competitive compensation and benefits package.
• No travel is required.