Player Development Executive (Gaming)

TL;DR

Player Development Executive (Gaming): Driving net revenue and managing VIP player relationships through proactive sales tactics and high-touch service with an accent on customer engagement and revenue growth. Focus on building player loyalty, analyzing performance trends, and delivering a signature VIP experience.

Location: Remote (US), focusing on Cleveland, Ohio

Company

hirify.global is a publicly traded technology company (NASDAQ: DKNG) specializing in regulated gaming and sports entertainment.

What you will do

• Drive net revenue through proactive sales tactics for new and existing VIP customers.
• Develop and maintain strong relationships with premier players to build long-term loyalty.
• Manage and deliver a signature VIP experience in collaboration with internal stakeholders.
• Analyze data to identify trends and maximize player performance.
• Execute VIP policies and guidelines, including responsible gaming policies.
• Handle escalation processes to provide timely resolutions for customers.

Requirements

• Bachelor's degree in a related field or 5 years of experience in Gaming, Hospitality, Sales, or Marketing.
• Must be able to obtain and maintain required State Gaming Licenses.
• Demonstrated success in implementing strategies that improve operational efficiency.
• Proven ability to increase revenues and control expenses.

Culture & Benefits

• Work within an innovation-driven environment that actively integrates AI into operations and customer experience.
• Equal-opportunity employer committed to diversity and inclusion regardless of identity or background.
• Opportunity to be part of a high-growth, publicly traded tech leader in the gaming industry.