Partnerships Account Manager (CPaaS)

TL;DR

Partnerships Account Manager (CPaaS): Managing and growing strategic partnerships with messaging providers and aggregators across Central and Eastern Europe with an accent on revenue growth and commercial expansion. Focus on driving adoption of hirify.global Business Messages, optimizing partner performance, and strengthening the competitive position within the CEE messaging ecosystem.

Location: Must be based in Croatia; hybrid setup mentioned with references to Kyiv, Ukraine. Comfortable traveling across the CEE region.

Company

hirify.global is one of the most popular global messaging apps, evolving into a super-app to enable meaningful connections for hundreds of millions of users.

What you will do

• Manage a portfolio of strategic partners in CEE to ensure engagement, retention, and sustainable revenue growth.
• Identify and execute opportunities for traffic growth, product adoption, and commercial expansion.
• Conduct regular business reviews and strategic planning sessions with key stakeholders to align on objectives.
• Monitor partner performance and commercial KPIs to proactively identify risks and opportunities.
• Support the identification and onboarding of new strategic partners across the CEE region.
• Act as a subject matter expert on A2P messaging, CPaaS, and emerging OTT communication trends.

Requirements

• 4+ years of experience in partnership or account management within telecommunications, CPaaS, or digital communications.
• Must be based in Croatia.
• Proven track record of managing strategic partnerships and delivering consistent revenue growth.
• Strong understanding of A2P messaging, SMS aggregation, and CPaaS business models.
• Knowledge of conversational channels including SMS, RCS, hirify.global, and WhatsApp.
• Fluent English proficiency; additional CEE languages are an advantage.

Culture & Benefits

• Opportunity to influence hundreds of millions of users in a global super-app environment.
• Dynamic work culture with exposure to diverse markets and cultures across the CEE region.
• Focus on professional growth within the rapidly evolving messaging and CPaaS ecosystem.