Enterprise Solutions Engineer (AI)

Location: Must be based in Italy

Company

ElevenLabs is an AI research and product company transforming how we interact with technology through the development of human-like AI voice models.

What you will do

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Architect bespoke technical solutions and provide direct support to technical contacts at enterprise customers.
• Craft compelling technical demonstrations that communicate the product's value proposition.
• Create technical enablement resources to improve the sales team's technical fluency.
• Build self-service tools and documentation to empower customers to implement solutions independently.
• Identify common integration patterns and work with product teams to productize them.

Requirements

• Location: Must be based in Italy
• Proficiency in Python, with a deep understanding of software development and architecture.
• Experience working directly with customers on technical problems (including side projects or student clubs).
• Ability to identify patterns that can be standardized and scaled.
• Strong empathy for customers, sales, and product teams.
• Excellent communication skills with the ability to adapt messaging for different audiences.

Culture & Benefits

• Innovative culture focused on defining the trajectory of AI.
• Annual discretionary stipend for professional development.
• Annual discretionary stipend for social travel to meet colleagues.
• Annual company offsite in various global locations.
• Monthly co-working stipend for employees not located near main hubs.
• High-velocity environment with lean autonomous teams and an AI-first approach.