Senior Email Deliverability Consultant (SaaS)

TL;DR

Senior Email Deliverability Consultant (SaaS): Providing technical reporting and recommendations to optimize email programs and improve sender reputation with an accent on deliverability strategy and ISP relations. Focus on solving blocklist issues, managing IP warming, and conducting in-depth audits of sending practices.

Location: Must be based in the United States (Hybrid in San Francisco)

Salary: $108,000 – $139,500 per year (Base), OTE $120,000 – $155,000

Company

hirify.global is a leading customer engagement platform that empowers brands to deliver personalized 1:1 experiences using hirify.globalAI.

What you will do

• Provide fundamental deliverability support and troubleshoot technical tickets for customers and internal teams.
• Manage and service a portfolio of customers with paid Deliverability Services Consulting entitlements.
• Conduct in-depth investigations, reviews, and audits of email sending practices.
• Assist customers with blocklists, spam traps, and resolving issues with ISPs.
• Produce and monitor IP warming schedules to improve sending reputation.
• Develop long-term strategic deliverability planning for high-visibility brands.

Requirements

• 3-4 years of experience providing deliverability-specific services at an ESP, agency, or large brand.
• Proficiency in deliverability concepts and customer management skills.
• Proven success in identifying and remediating deliverability issues.
• Ability to present technical data in a meaningful and consumable format for customers.
• Must be based in the United States.

Culture & Benefits

• Hybrid work environment designed to foster work-life harmony.
• Comprehensive health, dental, vision, life, and disability insurance.
• Equity grants (RSUs), retirement plans, and Employee Stock Purchase Plans.
• Flexible paid time off and a yearly professional development stipend.
• Family services including fertility benefits and equal paid parental leave.

Hiring process

• AI-assisted tools are used for initial screening and prioritizing application materials.
• Final hiring decisions are managed and made by the recruitment teams.