Senior Email Deliverability Consultant

Location: San Francisco, hybrid

Salary: $108,000–$139,500 per year; expected OTE of $120,000–$155,000 per year including bonus or commission.

Company

hirify.global provides a customer engagement platform with cross-channel messaging, journey orchestration, and AI-powered personalization and optimization.

What you will do

• Provide deliverability support, reporting, best practices, and recommendations to customers and internal teams.
• Manage incoming tickets, troubleshoot deliverability issues, and support a portfolio of customers with Deliverability Services Consulting.
• Conduct investigations, reviews, and audits of email sending practices.
• Help customers address blocklists, spam traps, ISP issues, and IP-warming schedules.
• Monitor email metrics, analyze performance quality measurements, and improve sending reputation.
• Develop long-term deliverability strategies and contribute to process, product, thought leadership, and customer education projects.

Requirements

• Three to four years of experience providing email deliverability services at an ESP, agency, or large brand.
• Proficiency in deliverability concepts and industry best practices.
• Experience identifying and remediating deliverability issues.
• Customer management skills and the ability to present complex findings in a clear, consumable format.
• Strong communication skills and the ability to collaborate with Customer Success, Technical Support, Sales, and Growth teams.

Culture & Benefits

• Hybrid work environment with a curated in-office experience focused on community and collaboration.
• Competitive compensation with potential equity, retirement benefits, and an employee stock purchase plan.
• Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
• Family services, fertility benefits, and equal paid parental leave.
• Career pathing, learning platforms, and an annual learning stipend.
• Volunteer opportunities, donation matching, and Employee Resource Groups.

Hiring process

• Application materials may be reviewed with AI-assisted screening tools, with recruiting teams remaining responsible for hiring decisions.
• AI may also support interview scheduling, recording, and note summarization; accommodation and manual-review rights may apply depending on location.