Product Quality Engineer

Location: Must be based on-site in Ho Chi Minh City, Vietnam

Company

hirify.global is a global leader in technology, inventing at the boundaries of hardware and software to solve global challenges and power the future of computing.

What you will do

• Investigate customer-reported product quality and technical issues.
• Perform component and system-level testing to determine root causes.
• Advocate for customer concerns within internal engineering teams.
• Develop corrective actions to prevent the recurrence of technical problems.
• Compose detailed technical reports for issue closure.
• Drive process improvements for customer support across product lifecycles.

Requirements

• Bachelor’s degree or higher in science, electrical/electronics engineering, or computer architecture.
• Fluent in English (verbal and written).
• Technical knowledge in microelectronics and computer organization.
• Ability to work independently with minimal supervision.
• Willingness to collaborate across diverse geographies and time zones.
• Must be able to work on-site in Ho Chi Minh City.

Culture & Benefits

• Opportunity to work in a diverse, global environment with international counterparts.
• Engagement with cutting-edge technology and industry-leading hardware solutions.
• Commitment to ethical hiring practices and Responsible Business Alliance (RBA) standards.
• Professional development within a large-scale, innovative technology corporation.