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11 часов назад

Technical Service Product Expert (Engineering)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Austria
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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TL;DR

Technical Service Product Expert (Engineering): Managing service operation execution for containerized solutions and cross-platform programs with an accent on New Product Introductions (NPI). Focus on ensuring service readiness, lifecycle management, and bridging the gap between NPI teams and service organizations.

Location: Onsite in Jenbach, Austria

Company

hirify.global is a global provider of power solutions specializing in the development and maintenance of reciprocating engines.

What you will do

  • Drive service readiness for products and platforms during the NPI process, focusing on technical aspects such as tooling, maintenance plans, and spare parts forecasting.
  • Act as the global service representative and single point of contact between NPI teams and the service organization.
  • Develop Entry into Service (EIS) strategies, including maintenance plans, manuals, documentation, and required training.
  • Own all service deliverables and act as the final service approver for NPI projects.
  • Collaborate with product line management, engineering, and operations to ensure service requirements are met.
  • Monitor KPI dashboards and present performance metrics to the senior management team.

Requirements

  • Bachelor or Master’s degree in engineering.
  • Strong experience in operations, services, or project management.
  • Detailed technical understanding of reciprocating engine operation and maintenance requirements.
  • Proven ability to manage multiple projects and cross-functional teams simultaneously.
  • English: C1 level required.
  • Location: Must be based in or able to work from Jenbach, Austria.

Nice to have

  • Proficiency in German.

Culture & Benefits

  • Innovative and international working environment.
  • Health We Care Program, including company sport activities.
  • Moving cost and transportation cost support in accordance with company policy.
  • On-site canteen offering a variety of healthy meals.
  • Prime location in the heart of the Alps with extensive outdoor leisure and sport opportunities.

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