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Customer Success Manager (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Success Manager (AI): Managing customer relationships, training end users, and enabling clients to get value from an AI-powered marketing platform with an accent on project management, analytical capabilities, and clear communication. Focus on resolving customer issues, explaining technology and product features, and coordinating successful software adoption.
Location: Tel Aviv, Israel
Company
develops Positionless Marketing, an AI-powered platform that enables marketers to analyze, create, launch, and optimize campaigns independently.
What you will do
- Own customer relationships as the primary point of contact.
- Train end users to help clients realize the value of the software.
- Advise customers on improving their use of the platform.
- Manage projects and resolve customer crises.
- Educate customers about new and existing product features.
- Drive ongoing customer enablement and successful software adoption.
Requirements
- Bachelor’s degree.
- 1–2 years of experience in relevant customer-facing roles, preferably in software companies.
- Fluent English with extremely strong presentation and communication skills.
- Proactive, highly organized, and able to manage multiple tasks.
- Ability to quickly understand and explain technology at different levels.
- Strong interpersonal and analytical skills, with a growth mindset.
Nice to have
- Experience in technology-related fields.
- Experience with B2B SaaS.
Culture & Benefits
- Positionless culture that encourages ownership, role development, and career growth.
- Opportunities to work with customer-facing, project management, and software development teams.
- Career development and recognition for contributions.
- Collaborative environment with employees across multiple international locations.
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