1 день назад
Technical Account Manager (Cybersecurity)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Account Manager (Cybersecurity): Owning the technical post-sales lifecycle for an AI penetration testing platform across onboarding, deployment, integrations, troubleshooting, and optimization with an accent on customer environments, data flows, and technical success. Focus on validating platform accuracy, solving complex production issues, translating security findings into business insights, and coordinating with Product and Engineering.
Location: Tel Aviv, Israel; supporting customers across EMEA and Israel
Company
develops an AI penetration testing platform that continuously identifies vulnerabilities through automated offensive security.
What you will do
- Own the technical success of customer deployments across the full post-sales lifecycle.
- Lead customer onboarding, integrations, deployment, and ongoing platform optimization.
- Work hands-on with customer systems, data, and integrations.
- Troubleshoot production issues, investigate edge cases, and provide ongoing technical support.
- Validate platform accuracy through manual and automated checks and translate technical findings into business insights.
- Collaborate with R&D, Product, Sales, and Customer Success while supporting renewals and expansions.
Requirements
- 5+ years of experience in Technical Account Management, Solution Engineering, Customer Success Engineering, or technical support.
- Strong technical background with the ability to understand complex systems and integrations.
- Mandatory experience working with B2B customers and owning technical engagements end-to-end.
- Strong troubleshooting, problem-solving, communication, and prioritization skills.
- Experience collaborating cross-functionally with Product, R&D, and Sales.
- Ability to work independently in a fast-paced startup environment and manage multiple customers.
Nice to have
- Experience with penetration testing, vulnerability management, cybersecurity, or offensive security.
- Familiarity with AI, LLMs, or prompt engineering.
- Experience supporting enterprise customers at scale.
- Hands-on experience with technical environments or script writing.
- Experience building TAM or post-sales technical processes from scratch.
Culture & Benefits
- Ownership of the first TAM function dedicated to EMEA and Israel.
- Close collaboration with Customer Success, R&D, Product, and Sales.
- Opportunity to build processes, playbooks, and best practices as the function grows.
- Fast-paced, unstructured startup environment focused on continuous offensive security.
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