Field Service Engineer (Life Sciences)

TL;DR

Field Service Engineer (Life Sciences): Performing preventative maintenance, diagnostics, and repairs of specialist medical and bioprocessing equipment with an accent on patient safety and infection prevention. Focus on diagnosing mechanical, electrical, and electronic faults in regulated healthcare and laboratory environments.

Location: Southwest England (Field Based), Derby, GB

Company

hirify.global provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimise workflows.

What you will do

• Service, test, calibrate, and repair specialist medical equipment to defined standards.
• Carry out scheduled preventative maintenance in line with service contracts and SLAs.
• Diagnose mechanical, electrical, electronic, and instrumentation faults.
• Produce accurate service, maintenance, and validation documentation using Salesforce.
• Manage service parts inventory, returns, and quarantine of defective components.
• Build and maintain long-term relationships with assigned customer sites.

Requirements

• Qualification or equivalent experience in Mechanical, Electrical, or Electronic Engineering.
• Experience as a Field Service Engineer, ideally in Life Sciences, pharma, or biotech.
• Solid technical foundation across instrumentation, mechanics, electrics, and electronics.
• Willingness to travel up to 80% of the time across the region to support customer sites.
• Good IT skills for service software, diagnostics, and reporting.

Nice to have

• Knowledge and experience of service/testing of sterilisers and/or bioreactors devices.
• Experience in a maintenance/service engineer field-based or onsite role supporting multiple customers.

Culture & Benefits

• Competitive salary with an engineer bonus scheme.
• Electric company vehicle with home charging point.
• Private healthcare and travel and subsistence allowance.
• Structured Engineer Career Progression Pathway for skill assessment and reward.
• Enhanced family-friendly policies and Perkbox shopping discounts.