Manager, Ad Operations

TL;DR

Manager, Ad Operations (Programmatic Advertising): Lead a team of Ad Operations Specialists to manage campaign setup, trafficking, QA, troubleshooting, pacing, and optimization support across programmatic channels with an accent on scaling operational workflows and improving delivery accuracy. Focus on coaching specialists in performance troubleshooting and actionable recommendations while partnering cross-functionally to automate and streamline ad operations processes.

Company

hirify.global is an AI-powered marketing platform for programmatic advertising that helps marketers reach, engage, and convert audiences with precision.

What you will do

• Lead, coach, and develop Ad Operations Specialists, driving accountability, curiosity, and continuous learning.
• Oversee campaign setup, trafficking, QA, troubleshooting, pacing, and delivery across programmatic channels.
• Support the team’s evolution toward a more automated, optimization-focused operating model.
• Coach optimization support including pacing analysis, performance troubleshooting, and recommendation-building.
• Partner with Account Management, Account Executives, Client Partnerships, Product, and Engineering to improve workflows, handoffs, tooling, and campaign outcomes.
• Track operational metrics and team performance to identify gaps and recommend improvements to leadership.

Requirements

• 6+ years of experience in programmatic advertising, campaign management, ad operations, or a related digital media function.
• Direct people management experience leading a team responsible for campaign execution, optimization, trading, or technical campaign support.
• Hands-on experience optimizing or trading programmatic campaigns, including pacing, performance analysis, troubleshooting, and recommendations.
• Strong technical understanding of the programmatic ecosystem: DSP workflows, campaign setup, bidding dynamics, pixels, QA, and optimization best practices.
• Proven ability to identify process improvements and implement scalable solutions across teams.
• Strong communication and collaboration skills across cross-functional partners.

Culture & Benefits

• Remote-first work model with work-from-home reimbursements.
• Highly competitive base salary and comprehensive benefits from day one of employment.
• Retirement savings (401K/pension savings globally) and robust paid time off, including birthday off.
• Access to mental health care program and support for personal development (conferences, courses, books).
• Training and onboarding plus access to hirify.global programmatic courses and certifications.
• Optional global WeWork membership and hubs in London and Toronto; parental leave program and team events.

Hiring process

• Resume review and candidate fit assessment using AI based on criteria in the job posting.
• Final hiring and interview decisions are not made by AI.

Location: Canada (open to candidates located anywhere in Canada; prioritizing Toronto or Eastern Time Zone).

Salary: $127,059–$151,000 CAD base salary band for candidates located in Ontario, Canada.